Payout Truth tool

Shopify Payout Reconciliation Explainer

Use this intake when Shopify sales, fees, refunds, reserves, chargebacks, fraud orders, Balance records, and bank deposits do not make sense together.

Minimum evidence

Collect the facts before ordering a paid audit.

This tool page is designed as an evidence intake path. Use it to gather the rows, screenshots, URLs, and dates needed for a focused Truth Snapshot or Fix Pack.

Payout records
  • Payout CSV
  • Payout date
  • Gross sales
  • Fees
  • Refunds
Reserve and holds
  • Reserve messages
  • Balance restrictions
  • Held amount
  • Release terms
  • Support timeline
Risk events
  • Chargebacks
  • Fraud orders
  • Manual capture
  • Card testing
  • Fulfillment proof
Bank comparison
  • Bank deposit date
  • Deposit amount
  • Currency
  • Processor
  • Missing or split deposits
Payout evidence tool

Reconcile payout summary evidence.

Enter rough evidence from the same date range. The output is a triage snapshot, not a guarantee or platform verdict.

Payout Truth SnapshotHigh priority
Reserve or payout hold evidence

The reserve amount explains part or all of the payout gap. Build a timeline before treating this as a simple bookkeeping mismatch.

Expected deposit$3,220
Bank deposit$3,220
Difference$0
Fraud orders3
Next steps
  • Collect reserve notices, payout rows, affected orders, fulfillment proof, and support messages.
  • Separate reserve evidence from normal fees, refunds, and chargebacks.
Evidence needed
  • Shopify reserve message
  • Payout CSV with reserve rows
  • Fulfillment and delivery proof
Need a reviewed evidence pack?

Export this snapshot, attach screenshots or CSVs, and request a paid 1-page truth snapshot before changing checkout, feed, payout, or tracking settings.

Reserve paid audit $79

What the first output should tell you

  • Payout components that explain the bank deposit gap
  • Rows that belong in a reserve or fraud evidence pack
  • Support and screenshot timeline for the next response
  • Whether the next step is bookkeeping, Shopify support, fraud SOP, or Fix Pack

Clean boundary

This tool does not guarantee reserve release, payout timing, or accounting treatment. It organizes evidence before a focused audit or bookkeeper handoff.