- Payout CSV
- Payout date
- Gross sales
- Fees
- Refunds
Payout Truth tool
Shopify Payout Reconciliation Explainer
Use this intake when Shopify sales, fees, refunds, reserves, chargebacks, fraud orders, Balance records, and bank deposits do not make sense together.
Minimum evidence
Free tool -> reviewed snapshot -> focused audit.
This page starts as a free evidence tool. Use it to gather the rows, screenshots, URLs, and dates needed for a reviewed 1-page Truth Snapshot, then move into a focused audit only when the evidence points to a cross-system repair.
- Reserve messages
- Balance restrictions
- Held amount
- Release terms
- Support timeline
- Chargebacks
- Fraud orders
- Manual capture
- Card testing
- Fulfillment proof
- Bank deposit date
- Deposit amount
- Currency
- Processor
- Missing or split deposits
Payout evidence tool
Reconcile payout summary evidence.
Enter rough evidence from the same date range. The output is a free triage snapshot, not a guarantee or platform verdict.
Sample evidence shortcutLoad a payout reserve and bank-deposit mismatch scenario.
Use this when gross sales, fees, refunds, reserves, chargebacks, and the bank deposit do not reconcile cleanly yet.
Checklist route: Payout TruthComing from the ecommerce SEO checklist?
If the checklist surfaced payout or fraud risk, reconcile money movement before changing ad spend, refunds, or fraud rules.
- Shopify orders, payment captures, processor payouts, bank deposits, fees, refunds, chargebacks, and reserve held.
- Payout period, settlement currency, processor account, and expected deposit formula.
- Reserve notices, fraud review messages, suspicious orders, manual capture settings, and held balance.
- Timeline for order, capture, payout, hold or release, dispute, refund, and support contact.
Payout Truth SnapshotHigh priority
Reserve or payout hold evidence
The reserve amount explains part or all of the payout gap. Build a timeline before treating this as a simple bookkeeping mismatch.
Expected deposit$3,220
Bank deposit$3,220
Difference$0
Fraud orders3
Next steps
- Collect reserve notices, payout rows, affected orders, fulfillment proof, and support messages.
- Separate reserve evidence from normal fees, refunds, and chargebacks.
Evidence needed
- Shopify reserve message
- Payout CSV with reserve rows
- Fulfillment and delivery proof
Need a reviewed 1-page Truth Snapshot?
Export this free tool snapshot, attach the proof below, and request a reviewed snapshot before changing checkout, feed, payout, or tracking settings.
Included in the reviewed snapshot
- One-page payout reconciliation map with expected deposit, observed deposit, and gap explanation.
- Reserve, fee, refund, chargeback, fraud, bank timing, and Balance restriction sanity check.
- Evidence timeline outline for Shopify support, bookkeeping, dispute, or fraud SOP handoff.
Attach before sending
- Payout CSV or payout summary, bank deposit amount, date range, currency, fees, refunds, and chargebacks.
- Reserve or Balance messages, fraud review notes, suspicious orders, and support timeline.
- Order capture, fulfillment, refund, dispute, and bank deposit screenshots where available.
Price ladder: free tool -> $79 reviewed snapshot -> focused audit or Fix Pack $299+only when the evidence justifies it. No recovery, ranking, approval, or attribution outcome is guaranteed.
Upgrade to a focused audit only if the snapshot shows unresolved reserve, fraud, chargeback, payout, or bank reconciliation evidence gaps.
Reserve reviewed snapshot $79What the first output should tell you
- Payout components that explain the bank deposit gap
- Rows that belong in a reserve or fraud evidence pack
- Support and screenshot timeline for the next response
- Whether the next step is bookkeeping, Shopify support, fraud SOP, or Fix Pack
Clean boundary
This tool does not guarantee reserve release, payout timing, or accounting treatment. It organizes evidence before a focused audit or bookkeeper handoff.